At Infolith IT Solutions, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our services, or otherwise interact with us.
By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our services.
Personal Information
- Name, email address, phone number, company name, and job title
- Billing address and payment details (processed securely via third-party gateways)
- Any other information voluntarily provided via forms, emails, or contracts
Usage & Technical Data
- IP address, browser type, operating system, and referring URLs
- Pages visited, time spent on pages, and analytics data
- Device information (type, model, operating system)
Cookies & Tracking Technologies
- We use cookies to improve website functionality and analyse user behaviour
- Cookies help us remember your preferences across visits
- You can control cookie preferences through your browser settings at any time
- Provide, manage, and improve our services
- Respond to inquiries and provide timely customer support
- Process payments and issue invoices
- Communicate updates, offers, and new service announcements
- Enhance website usability and overall user experience
- Ensure compliance with applicable legal obligations
For users in the EU/EEA, we process personal data on the following legal grounds:
- Your explicit consent (e.g., newsletter sign-ups, contact forms)
- Contractual necessity — to deliver the services you've engaged us for
- Legal obligations we are required to meet
- Legitimate interests such as business development, fraud prevention, and security
We do not sell your personal data. We may share it only with:
- Trusted third-party service providers (hosting, payment gateways, email platforms) under strict data agreements
- Legal or regulatory authorities when required by applicable law
- A successor entity in the event of a business merger or acquisition
All third parties are contractually obligated to safeguard your data and use it solely for the specified purpose.
We retain your personal data only for as long as necessary to:
- Fulfil the purpose for which it was collected
- Comply with legal, accounting, or reporting requirements
When your information is no longer required, we securely delete or anonymise it in accordance with industry best practices.
We implement industry-standard measures to protect your data, including:
- SSL/TLS encryption across our website and APIs
- Secure, access-controlled storage systems
- Strict internal access control policies
- Regular security audits and vulnerability assessments
While we take every reasonable precaution, no system is completely immune from breach. We cannot guarantee absolute security.
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your data ("right to be forgotten")
- Object to or restrict certain types of processing
- Withdraw your consent at any time without affecting prior processing
- Request a portable copy of your data
To exercise any of these rights, contact us at infolith.tech@gmail.com. We will respond within 30 days.
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.
- Our services are not intended for individuals under the age of 18
- We do not knowingly collect personal data from children
- If we discover that data has been collected from a minor without parental consent, we will delete it immediately
If you access our services from outside India, your data may be transferred to, stored, and processed in countries where our servers or third-party providers operate. By using our services, you acknowledge and consent to such transfers.
We ensure all cross-border transfers are conducted with appropriate safeguards in place.
- We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements
- Any updates will be posted on this page with a revised "Last Updated" date
- We encourage you to review this page regularly to stay informed